Terms & Conditions

Last Updated: June 30, 2025

This website is operated by Serena Wholesale Inc. Throughout the site, the terms "we", "us" and "our" refer to Serena Wholesale Inc. Serena Wholesale Inc offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. Your continued use of or access to the website following the posting of changes constitutes acceptance.

1. Online Store Terms

You must be of legal smoking age (18 or 21 depending on your jurisdiction) to use this website. By agreeing to these Terms, you confirm this status and, if applicable, that you are authorized to make purchases on behalf of a business.

You may not use our products for illegal or unauthorized purposes, nor violate any laws (including but not limited to copyright laws) during your use of the Service. A breach of these Terms will result in immediate termination of your access and services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (except credit card information) may be transferred unencrypted and may involve transmissions over various networks or modifications to conform to technical requirements. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service or website without express written permission from us.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible for information on this site that is not accurate, complete, or current. Reliance on site content is at your own risk. We reserve the right to modify site contents at any time.

4. Modifications to the Service and Prices

Prices are subject to change without notice. We may modify or discontinue any part of the Service at any time without notice and are not liable for any resulting changes or interruptions.

5. Products or Services

Some products may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Return Policy. We do not guarantee color or appearance accuracy on your device display. We reserve the right to limit sales by region or jurisdiction, limit product quantities, or discontinue any product at any time.

6. Billing and Account Information

We reserve the right to cancel any order, including limitations on orders by the same account, card, billing/shipping address, or suspected resellers. You agree to provide current, accurate account and payment information and to update it as necessary.

7. Optional Tools

We may provide access to third-party tools "as is" and "as available," without warranties or liability. Use of such tools is entirely at your own risk.

8. Third-Party Links

We are not responsible for third-party content, websites, or transactions. Review third-party policies before engaging with them.

9. User Comments and Submissions

You agree that we may use your comments, feedback, or submissions without restriction. We are not obligated to maintain comments in confidence or respond to them. Your comments must not violate any rights or contain unlawful material — you are solely responsible for the content you post.

10. Personal Information

Your submission of personal data is governed by our Privacy Policy.

11. Errors, Discrepancies and Lapses

We reserve the right to correct any errors or inaccuracies and to update information or cancel orders without prior notice.

12. Prohibited Uses

You are prohibited from using the site for unlawful purposes; violating laws or intellectual property; uploading harmful code; harassment, abuse, or discrimination; posting false information; or spamming, scraping, or data harvesting. We may terminate your access for any violations.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted or error-free service. The Service and all products are provided "as is" and "as available." Serena Wholesale Inc. shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of profits or data.

14. Indemnification

You agree to indemnify and hold Serena Wholesale Inc., its affiliates, and service providers harmless from any third-party claims arising from your breach of these Terms or violation of any law.

15. Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16. Termination

We may terminate this agreement at any time if you breach any term. You may terminate at any time by ceasing use of our site and notifying us.

17. Entire Agreement

These Terms, along with posted policies, constitute the entire agreement between you and Serena Wholesale Inc. and supersede all prior communications.

18. Governing Law

These Terms are governed by and construed under the laws of the State of Georgia, United States.

19. Changes to Terms of Service

You can review the latest version of these Terms at any time on this page. We reserve the right to update them at our sole discretion.

20. Contact Information

Questions about the Terms of Service should be sent to us at: admin@serenawholesale.co
Serena Wholesale Inc., 3840 Bloomfield Village Dr, Macon, GA 31206